Refund policy

We want you to choose the right gear. To request a return, contact Steph@rickyjohnson.com for instructions.

Return window
You must request your return and send the merchandise back within 14 business days after delivery. Business days exclude weekends and U.S. federal holidays. Contact us promptly so there is time to receive instructions and send your return within this window.

Item condition
Gloves must be brand new, unworn, unused, in their original packaging, and in resalable condition. Apparel must be unworn, unused, and in its original condition, with original tags where applicable.

Return shipping
You are responsible for return shipping costs unless you received an incorrect or defective item. If there is a problem with your order, email us so we can provide the appropriate return instructions.

Refunds
After we receive and inspect the returned merchandise, approved refunds are issued to the original payment method. Original shipping charges are generally nonrefundable unless the return results from our error or applicable law requires otherwise. Your payment provider determines when a refund appears in your account.

Your rights
Nothing in this policy limits your rights under applicable consumer-protection law.